Specialist

Job Description

The main business function of BHVS is to receive property valuation orders from lenders and place those orders with real estate agents and appraisers.  The Specialist is responsible for processing and completing orders as well as providing basic clerical functions to support the main business function.   

Specific Responsibilities:  

Place new orders with agents and appraisers. 

Follow-up with agents and appraisers on existing orders. 

Answer incoming calls.  Resolve calls as appropriate. 

Type BPO reports.  Contact agents via phone to resolve errors or omissions on report. 

File completed BPO and appraisal reports. 

Miscellaneous clerical duties as assigned.  

Qualifications:  

Typing  (30 words per minute) 

Software, working knowledge:     

Microsoft Windows;  Microsoft Office, primarily Word and Access Strong communication skills

Sound decision-making skills

Ability to be assertive with agents and appraisers.

Ability to work independently.

Ability to follow direction.

Ability to review and follow procedural documentation.

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